Privacy Policy

1. Information We Collect

When you contact us directly by phone call, SMS text message, live chat, or email, we receive only the information you voluntarily provide. This typically includes:

• Your name and contact phone number or email address
• Property address or general service location for tree care estimates
• Details and photos of trees, hazards, or property conditions

We do not host public lead-capture or phone collection web forms on this site. Direct communication occurs when you initiate contact via phone, text, or the live chat widget.

2. Strict No-Sale & No-Affiliate Policy

We never sell, rent, trade, lease, or share your personal information or mobile data with any third-party lead brokers, marketing affiliates, or external companies. We are not an affiliate marketing company, lead broker, or lead buyer. All estimates and tree services are performed directly by our own licensed contractors and crews.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. How We Use Your Information

The information you provide is used solely to:

• Provide direct written estimates and consultations for tree service
• Dispatch emergency tree removal crews to your property
• Communicate regarding scheduling, work completion, and billing invoices
• Comply with local California permitting and insurance documentation requirements

4. Text Messaging (SMS) Communication

If you initiate a text message to our phone number (661) 760-7177 or use our live chat widget to communicate with our dispatch team:

• You will only receive messages directly related to your service inquiry or job
• Message and data rates may apply depending on your mobile carrier
• You can reply STOP at any time to discontinue receiving SMS messages
• You can reply HELP for direct customer assistance or call (661) 760-7177

5. Data Security

We implement industry-standard technical and operational safeguards to protect your information from unauthorized access, disclosure, or misuse.